Customer Comments...

Buster’s Log Homes, Inc. strives to ensure that our customers get the home of their dreams. When the house is finished the happiness and shear joy is what drives our company. All of our hard work and dedication shows when one of them thanks us for all that we have done.

Here are some of the comments we would like to share with you:


"I wanted to send you this letter in appreciation of the performance of your company. As you know, your firm constructed my log home that I purchased from Southland Log Homes. Your employees made the daunting task an enjoyable experience.

From the onset of the delivery of the logs via four flat bed trailer trucks, your firm “jumped” in and began the process. I found that your firm was willing to take on any task asked to get the job completed. Your employees would arrive at the job site early in the morning and work until late afternoon. Everyone was respectful, polite, and forthcoming with information about the process. Several times, you made trips to the lumber yard to pick up materials explaining to me how much and what you needed to continue the project.

The invoicing of the project was always honest and accurate with respect to every detail. All the invoices contained copies of each and every packing slip for the materials purchased and used. At one time, I had a concern with one and it was explained to me with very careful and thoughtful detail. I did not have any problems receiving the attention I needed to obtain and understanding about an invoice.

Since the completion of my home, I have had the opportunity to contact your firm on an occasion. And, as always, they still desire to address me by my last name even though I have asked to be called by my first name. I came to know your family personally and I have no reservation about recommendation your firm to anyone about to build a log home.

Thank you for building my home, it was truly a pleasure. Also, I thank you for the opportunity of getting to know your family. It is good to know that there are still good, honest, and hard working people in the world, today."

Sincerely,
C.


"After a great deal of 'asking around' and personal investigation, I came to the conclusion that Buster Hendricks of Buster’s Log Homes, Inc. would be the builder I would select for the log home I planned on building. Buster came highly recommended to me from several friends that knew of him from working within the industry as well as homeowners who experienced his craftsmanship first-hand.

Buster’s exceptional attention to detail and honest open communication has been a refreshing experience to what can be a stressful time in ones life – that being, building a second home from 2.5 hours away! I have appreciated the responsiveness Busters has had to ongoing questions and changes I have made to the log home and feel Buster would be a great partner to any future homeowner in need of his homebuilding skills.

We love our new home!"

Sincerely,
G.


"In 2003, I contracted construction with Buster’s Log Homes. The home to be constructed had been planned for over a number of years and I had a very clear understanding of the end product that I desired. My construction experience exceeded all expectations.

Although quite common for client and contractor to have odds, particularly at the end of or after construction is completed, this was absolutely NOT the case in my experience. Care and professional expertise were applied throughout the construction. I was consulted often to ensure that my ‘end desire’ was considered and accounted for in their daily decisions. I was proactively kept informed of each step of completion and of next steps to be completed – and when – along the way. I was given advance planning time and notification as to when I needed to make critical decisions (flooring, appliances, cabinetry, etc.).

I am extremely satisfied in the quality of construction that I received as a finished product. Follow up items that needed to be attended to after the construction had officially been completed, were completed in a timely and attentive manner.

Attention was provided toward constraining construction costs during the process. Without a doubt, I was able to rest assured that I had an ‘agent’, if you will, looking out for my best interests on my behalf throughout construction. Buster earned my full delegated trust to act on my behalf in any matter that arose, knowing that I was in extremely honest and experienced hands. I felt that decisions made were fair, and that all parties benefited, while protecting my costs.

Today, one year following the completion of my initial construction, I have engaged Buster’s Log Homes for additional construction to be completed at this residence. I hope to be able to engage them again in the future for additional work as well, and do so with the highest confidence in craftsmanship, professional expertise, and integrity.

It is with competencies that I can wholeheartedly recommend Busters Log Homes. I would also be happy to be toured as prospective clients make this critical decision regarding their future construction. I can also be contacted at any time to answer any questions that any prospective clients my have."

Sincerely,
S.


"We would like to recommend Buster Hendricks and his company, Buster’s Log Homes to anyone who is considering having a custom home built for them.

We selected Buster’s Log Homes, when we had our home built. Buster and his team did a superb job, managing to stay within our budget and the construction time schedule set by our lender. We’ve been very pleased with the finished product and have received may compliments on the quality of the construction from our house guests.

So, if you are in the market for a quality builder you can trust, we highly recommend that you consider Buster’s Log Homes."

Sincerely,
H.


"It was a pleasure working with Buster Hendricks of Buster’s Log Homes, Inc. Through-out the entire process Buster was professional, honest and conscientious. All of his employees are first rate. Buster worked seamlessly with his sub contractors and appeared unflappable when problems arose. It is rare to find such a competent builder who has as much integrity as Buster does and his crew. We would certainly hire Buster in the future and we have referred him to our friends and neighbors."

Thanks again,
P.

© 2008 Buster’s Log Homes, Inc. | Banner Elk, North Carolina | Call Us Toll-Free: 1-888-352-0900